The model and batch numbers can be found inside the dishwasher door panel on the top or the upper left side.

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Your dishwasher is not affected, and does not require a repair.


An electrical component on your dishwasher may overheat and in very rare cases cause a potential fire hazard. We strongly recommend that you arrange a repair visit now. Your dishwasher will be fixed at no cost to you.

Please be advised this is the same Repair Action that was advertised in July 2011. If your dishwasher has had a repair in response to previous advertising or mailing, you do not need to act (a blue sticker with the letter R on the inside panel of the dishwasher door confirms you have already had the repair).

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The e-number you entered is not found.

Dishwasher models included in repair action


Please recheck the batch number you entered.


Please contact the Appliance Care Team on freephone 1800 322 222.


Important Safety Notice - Potential Fire Hazard

This page is for Ireland only, if you would like to check an appliance in the UK click here.

Dishwasher Repair Action

BSH Home Appliances Limited has announced an in-home repair programme of certain dishwashers manufactured between 1999 and early 2005 for models purchased and used in the Republic of Ireland only. The affected dishwashers are in the batch number range from FD 7901 to FD 8504.

Dishwashers which are outside the above batch number range are not affected.

To find out if your dishwasher is included in this repair action

  • Please enter the model number and batch number which can be found either engraved on the top or on a sticker on the left hand side of the inner part of the door.

    Find out if your dishwasher is included in this Repair Action

    Both fields are required.

    NOTE: Pay special attention to the batch number (FD) of your dishwasher because not all dishwashers of the same model are included.

e.g. SGS4 3C0 2 GB/ 43
(enter full number as shown)
e.g. FD 8312
Example Plate

The E-NR (model number) and FD (batch) number will be located on a rating plate that looks like this.

Need help finding your model and batch number


  • Contact the Appliance Care Team on freephone 1800 322 222 or arrange a callback with BSH Customer Service. Opening hours are Mon – Fri 8am to 8pm and Sat – Sun 8am to 5pm.

© BSH Home Appliances Limited

Registered office: East Corner Unit, Willsborough Industrial Estate, Clonshaugh, Dublin 17. Registered number: 904575 (Ireland)